Shipping policy

Shipping Policy

Thank you for shopping with Champ! We are committed to providing fast and reliable shipping for your orders. Please read our shipping policy below for more details.

Processing Time:

  • Orders are processed within 1-2 business days (Monday through Friday, excluding weekends and holidays).
  • Once your order is processed, you will receive an email with tracking information.

Shipping Rates:

  • Standard shipping rates apply, and shipping costs are calculated at checkout based on the delivery address.
  • We currently offer free shipping for orders over to West Malaysia Only.

Shipping Methods:

  • We partner with trusted carriers like [lalamove, skynet, etc] to ensure the safe and timely delivery of your order.
  • Delivery times may vary depending on your location, but most orders arrive within 3-7 business days after shipment.

Order Tracking:

  • Once your order ships, you will receive a tracking number via email to monitor the progress of your delivery.

Lost or Damaged Items:

  • If your package is lost or damaged during shipping, please contact us within 7 days of receiving your tracking information.
  • We will work with the carrier to resolve the issue and ensure you receive your order in perfect condition.

Address Accuracy:

  • Please double-check your shipping address before completing your order. We cannot be held responsible for items that are not delivered due to incorrect addresses provided at checkout.

Contact Us:

  • If you have any questions or concerns regarding your order or shipping, please don’t hesitate to reach out to our customer service team at [insert contact information].

Thank you for choosing Champ, and we look forward to delivering your pickleball paddle soon!